Shipping & Returns
World of Strange ships to the continental United States, Alaska, Hawaii, as well as Internationally.
Orders placed through WorldofStrange.com on normal business days are processed and shipped as soon as possible.
Calculating Costs and Shipment of Backordered Items
Shipping costs for orders placed on WorldofStrange.com are calculated based on the following criteria: chosen shipping method, total product order weight, and zip or postal code. World of Strange utilizes primarily the US Postal Service for its shipping needs, and charges the most current standard shipping rates.
If your order consists of items that are in stock (no backordered items) you will be charged one shipping fee based on the criteria listed in the paragraph above.
If an order contains both in stock and backordered products your shipment will be delayed until the backordered items become available. For this reason WorldofStrange.com suggests that our customers order backordered items separately from other items. If you do choose to order backordered items as part of a multi-item order you will be charged for all items, plus your chosen shipping option, at the same time. If one or more items are on backorder, the shipping method chosen at the time of purchase will be utilized once all items are received in the warehouse.
World of Strange only ships to physical addresses.
Returns & Refunds
World of Strange accepts the return of unopened items (with any seals intact) that were purchased and fulfilled through this web site only. Items must be received by World of Strange within thirty (30) days of original delivery.
Customers will be refunded the cost of the original purchase minus shipping and handling and a 10% restocking fee. The customer is responsible for any shipping and handling costs required to return items to World of Strange.
In cases where an order error was made by World of Strange (such as receiving an incorrect or defective item) a full refund of the item cost plus shipping and handling costs to return these items will be covered by World of Strange.
The following items are non-returnable and will not be issued a refund:
Items returned to World of Strange after the thirty (30) day return periodItems purchased through other online or local retailers (not World of Strange)
How and When Refunds Are Processed
Customers whose returns meet the guidelines outlined in Returns & Refunds will receive a refund of the cost of returned items minus a 10% item restocking fee. The customer is also responsible for return shipping to World of Strange.
Returns are processed within 3-5 business days of receiving the item(s), and in the same form of payment used in the original purchase of those items. Please ensure that you submit your original order information along with a daytime phone number you can be reached at in case World of Strange needs to contact you for further information.
Packing & Sending Your Return
You can pack and send your return to us in just a few simple steps.
Pack the items along with the packing slip (the receipt included in the envelope with your items) securely in an envelope. You may use the envelope the items originally arrived in, or another envelope if you prefer. Please include a phone number where you may be reached in case we need to contact you regarding your refund. Affix a shipping label to the outside of the envelope and send to:
World of Strange
Attn: Returned Products
PO Box 383
Take it to a Post Office or other shipping center to pay postage or shipping and return the package. It is your responsibility to ship the product back to us, and pay the shipping and handling to do so.
You may cancel your order for any item within 24 hours of placing the order provided the order has not entered the shipping process. For orders where a non-expedited shipping method is chosen, this is normally within 24-48 business hours. If you wish to cancel your order after it has shipped it will need to be returned following the Returns & Refunds guidelines outlined above.
Please note: The 24-hour cancellation policy does NOT apply to USPS Express or any otherwise expedited packages.
World of Strange sells and ships to countries outside of the United States of America.